Frequently asked questions.

EpiHem is a household app that combines shopping lists, meal planning, receipt scanning, a shared calendar, projects and household finances in one place. Everything syncs in real-time between members.

EpiHem works for many kinds of households: families, couples, shared homes and friends who share daily life and money. Separated parents with shared custody or alternating residence can coordinate around shared children without needing to live under the same roof. And if you live alone, the app is just as useful for keeping track of your own routines, finances and planning.

EpiHem is available on Android today and in the browser at app.epihem.com. The iOS version is coming soon.

EpiHem replaces all three. Instead of juggling Cozi for the calendar, Splitwise for expenses and Bring for lists, you get one app where everything connects. The receipt links to the project, the project shows up in the calendar, the list is shared with the household. And no ads. Ever.

All your data is stored on Microsoft Azure servers in Sweden (the Sweden Central region). Your data never leaves the EU. Everything is encrypted in transit (TLS) and at rest (AES-256), including backups.

Yes. You own all the data you create in EpiHem: recipes, receipts, lists, calendar entries and any other content. We store it so you can use the Service, but make no ownership claims on it. You can export or delete your data anytime.

You and your household. What you save in EpiHem is visible to you and to the household members you have invited. Nothing is shared between households.

Not other users. Other households can never see or search your data. The isolation is enforced at multiple independent layers.

Not us, as a rule. The EpiHem team does not read your data in our day-to-day work. During technical troubleshooting or if you ask for help in a support case, a small number of authorised people may need temporary access. We log administrative actions and such access happens in a limited scope.

Sign-in is handled via Apple or Google. We never store any passwords ourselves. Authentication tokens are short-lived and rotated automatically.

Security is ongoing work: we review code and infrastructure regularly, apply security updates without delay, and continuously train ourselves on security and data protection.

Yes, for receipt scanning (OCR) and AI recipe import. The AI services run in Microsoft Azure within the EU. Our AI providers do not use your data to train their models.

No. We never sell your data and we never will. EpiHem is funded entirely by subscriptions. No ads, no tracking, no third-party sharing.

Yes. EpiHem fully complies with GDPR. You have the right to access, correct, export, delete, and object to the processing of your personal data. We only process the data needed for the service to work. The data controller is Epidot Solutions AB. Privacy questions can be sent to privacy@epihem.com.

You can export your data directly from the app settings. To delete your account, go to Settings and choose "Delete account". Personal data is deleted within 14 days. Premium subscription billing records (payments, invoices) may need to be retained for up to 7 years under Swedish bookkeeping law, but are limited to the minimum the law requires.

The free version covers shared lists, a shared calendar, household management with invite codes, labels and real-time sync for up to 4 members. Everything essential to get started.

€6.99 per month or €49.99 per year (saving roughly €34/year, about 40%). One subscription covers the whole household. All members get Premium.

No. You start the trial directly in the app without entering card details. If you want to keep Premium after 14 days, you start a subscription through Google Play or the App Store.

After 14 days you automatically return to the free version. Nothing renews behind your back. All your data stays: lists, receipts, projects and calendar. You can start a subscription any time to get the Premium features back.

Cancel directly in Google Play or the App Store. No commitment. You keep access for the rest of the billing period and then drop back to the free version. All your data stays (recipes, receipts, projects and calendar). You can still view what you have already created, but new receipt scans, recipes and projects need Premium again.

Go to Household and tap Invite. You get a QR code or an invite code (12 characters) that the person scans or types into the app. As owner you approve the request, and they are in.

The free version supports up to 4 members per household. Premium raises that cap to 8 members and also lets you create or join up to 3 households, useful for partner, summer house and friend collective.

The Owner invites, approves and removes members. Members can add and change content in the household. Readers can see everything but cannot change anything. You decide who gets which role.

Yes, you can be in up to 3 households in total (your own and ones you have joined count together). The free version lets you create 1 household of your own, but you can still accept invitations to others, up to a total of 3. Switch between them directly in the app, all data stays separate per household.

Snap the receipt, and amounts, store and items are read automatically. For tricky or long receipts (the folded grocery kind) you can take multiple photos and let AI enhance the read. Then the expense is split per your rules.

Paste a recipe URL, paste text from a cookbook or photograph a page. AI structures the recipe with ingredients and instructions. You can edit anything afterwards.

Yes. Anything one member changes shows up immediately for everyone else: lists are ticked off, calendar events appear, receipts update. Push notifications keep everyone informed without the app needing to be open.

EpiHem is built to stay connected. Recently loaded data may stay visible briefly if the network drops, but new lookups, receipt scanning, AI imports and real-time sync all need an internet connection. As soon as you are back online, everything is up to date.

Yes. Go to Settings and choose Export data. You receive a file with your household data that you can take with you. Calendar entries can also be exported directly to Google, Outlook or Apple Calendar from the calendar view.

Email support@epihem.com. We reply in Swedish or English, usually within a day. The support page also has quick answers to common issues.

Absolutely. That is how we keep building. Send your ideas to support@epihem.com, we read everything and prioritise based on what helps the most households.